Company Name: Staples
Location: Berkshire County

Responsible for providing exceptional customer service and creating a customer centric environment. This person will also be required to perform store operational tasks as needed.

General Purpose: Customer Service, Basic selling skills, Front-end operations, Merchandising and retail operating standards.

Role Qualifications:

• Must exhibit exceptional customer service at all times
• Utilize operational interactivity to comfortably connect with our customers, understand their needs and present solutions
• Embraces Staples values; Own it, Say it like it is, Be Caring, Keep it Simple, and Work Together every shift

 

Position Responsibilities:

• Delivers exceptional customer service
• Responds resourcefully to customer requests and concerns.
• Processes accurate and efficient sale and return transactions
• Understands and utilizes basic selling skills to properly engage and present solutions to our customers
• Creates an inviting environment for customers by maintaining a neat and clean store.
• Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience.
• Adheres to all company policies procedures & safety standards
• Able to multitask on assorted merchandising and sales responsibilities.
• Performs other related duties as assigned

 

Basic Skills required:

• Able to engage and speak to customers
• Able to work a flexible schedule

 

Preferred skills and experience:

• Customer service experience in a retail environment
• Cashier experience

 

Reporting to this person: No direct reports

 

To apply, if interested, please call the appropriate phone number below:

Pittsfield – GM Dan Salzarulo – (413)-496-9042

Great Barrington – GM Tim Newton – (413)-644-0235

District Manager – Terry Coles – (518)-605-9387