Sales Associates

Company Name: Staples
Location: Berkshire County

Responsible for providing exceptional customer service and creating a customer centric environment. This person will also be required to perform store operational tasks as needed.

General Purpose: Customer Service, Basic selling skills, Front-end operations, Merchandising and retail operating standards.

Role Qualifications:

  • Must exhibit exceptional customer service at all times
  • Utilize operational interactivity to comfortably connect with our customers, understand their needs and present solutions
  • Embraces Staples values; Own it, Say it like it is, Be Caring, Keep it Simple, and Work Together every shift

 

Position Responsibilities:

  • Delivers exceptional customer service
  • Responds resourcefully to customer requests and concerns.
  • Processes accurate and efficient sale and return transactions
  • Understands and utilizes basic selling skills to properly engage and present solutions to our customers
  • Creates an inviting environment for customers by maintaining a neat and clean store.
  • Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience.
  • Adheres to all company policies procedures & safety standards
  • Able to multitask on assorted merchandising and sales responsibilities.
  • Performs other related duties as assigned

 

Basic Skills required:

  • Able to engage and speak to customers
  • Able to work a flexible schedule

 

Preferred skills and experience:

  • Customer service experience in a retail environment
  • Cashier experience

 

Reporting to this person: No direct reports

 

To apply, if interested, please call the appropriate phone number below:

Pittsfield – GM Dan Salzarulo – (413)-496-9042

Great Barrington – GM Tim Newton – (413)-644-0235

District Manager – Terry Coles – (518)-605-9387