Services group to be based from our Krofta location in Dalton, MA.  If you possess strong electro-mechanical troubleshooting experience, enjoy working in a hands-on environment, and ability to engage frequent overnight travel, we invite you to apply.  This is your opportunity to join a large growing company offering a competitive wage structure and benefits. to include:

• Company paid vacation & holidays;
• Medical, dental and vision insurance;
• Company paid cell phone & credit card;
• All tools & PPE and laptop provided.

Job Overview:

Our Krofta location manufactures, designs, engineers, and installs water and wastewater equipment systems globally.  This position is primarily a “hands on role,” where you will be responsible for maintaining, operating, start-up of pilot trial wastewater treatment equipment within food & Beverage, manufacturing and pulp & paper industries.  This will involve the completion of agreed upon contractual services and providing customers with problem solving support.

Location & Travel Information:

This position involves 75% overnight travel, involving 2-3 weeks away from home each month (work expenses covered by Nalco).  Locations with primarily be within North America (US & Canada).  Applicants with easy access to airports in Springfield, MA or Albany, NY will find this convenient for the travelling.

Main Responsibilities:

• Ensures safe execution and delivery of all service and operations;
• Perform general preventative maintenance on equipment;
• Collecting water samples & performing lab analysis to ensure equipment is running at optimal levels
• Perform set-up, Installation of pilot equipment to satisfy the needs of the customer;
• Conduct field surveys, creating installation checklists, providing rollout support services, etc.;
• Provide on-demand repair of customer water systems, installation, and of troubleshooting electrical systems (up to 120V);

• Oversee daily activity and workflow for fulfillment of tasks and responsibilities and achieving demands of projects
• Participate in design reviews, new application start-ups, and evaluations;
• Assist in evaluating products for serviceability, performance and reliability;
• Assess on-site field problems and operate required testing equipment to return systems to customer conformance;

• Develop productive relationships with our customers and document value provided to the customer whenever possible;
• Complete weekly/ monthly reports.
• Frequent overnight travel to customer sites throughout North America.

Continued…

Basic Qualifications: Associates degree related to Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.). 2+ years of experience in a Field Service role involving travel; 3+ years of experience with installation & commissioning of industrial equipment; 3+ years of experience in repair & troubleshooting electro-mechanical applications; Must possess a US Passport or have ability to obtain a US Passport; 75% overnight travel required to support assigned customer accounts; Must have a valid Driver’s License and acceptable Motor Vehicle Record; No immigration sponsorship offered for this role. Preferred Qualifications: Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.) 5+ years of experience installation & commissioning of industrial equipment; 5+ years plumbing experience to include running plastic & copper pipe; Ability to interpret blueprints, wiring diagrams and electrical schematics; Licensed wastewater operator (current or expired); Prior experience working in a wastewater treatment plant; Working knowledge and/or direct experience with wastewater treatment systems; Knowledge or exposure to Allen-Bradley PLCs and SCADA; Experience with RO, UF, DI, Softening and control systems; Strong electro-mechanical aptitude; History of working in a field that required autonomy and self-motivation; 5+ years of repair, troubleshooting, electro-mechanical applications; Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems); Prior experience that demonstrates a strong work ethic and ability to multi-task. Engineering, Service

Keywords: Engineering, Service and technical, Service Engineer, Service and Chemicals, Service jobs, Field Service, Service Engineering jobs