Abuse and Neglect

Domestic Violence and Sexual Assault

  • Berkshire County – Elizabeth Freeman Center 24 Hour Hotline: Call (866) 401-2425   (More information about the Freeman Center is below)
  • Massachusetts: Call SafeLink at (877) 785-2020
  • National: Call Domestic Violence 24/7 Crisis Hotline at (800) 799-7233
  • National: Call Sexual Assault 24/7 Crisis Hotline at (800) 656-4673
  • Jane Doe Inc.: The Massachusetts Coalition against Sexual Assault and Domestic Violence, Jane Doe Inc. brings together organizations and people committed to ending all violence against women Jane Doe Inc. 

Child Abuse or Endangerment

  • Child-At-Risk Hotline (800) 792-5200
  • Berkshire Office – Department of Children and Families:
    • Mon – Fri 8:45 am – 5:00 pm: Call (413) 236-1800
    • After Hours/Weekends: Call Child-At-Risk Hotline (800) 792-5200

Disabled Persons Protection Commission (DPPC)

  • DPPC protects adults with disabilities from the abusive acts or omissions of their caregivers through investigation oversight, public awareness, and prevention.  DPPC operates a 24-hour Hotline to report incidents of suspected abuse involving adults with disabilities by dialing 1-800-426-9009 or 1-888-822-0350 TTY.  DPPC Website https://www.mass.gov/orgs/disabled-persons-protection-commission

Elder Abuse and Neglect

  • Elder Abuse Hotline: 1-800-922-2275
  • Berkshire County – Elder Protective Services (for Abuse or Neglect): Call 855-874-322
  • Nursing Home Family Resource Line: Call  (617) 660-5399

Elizabeth Freeman Center

From the Elizabeth Freeman Center website: We are here, open, and ready to help! These are dangerous times. The very necessary steps we are taking to stop the spread of coronavirus also create the very conditions that result in increased danger of domestic and sexual violence. As we shelter in place in our homes, we also know that the home is not safe for so many in our community. Our services are free and confidential

 

Reach us 24/7 through our toll-free hotline:1-866-401-2425

 

We offer:

  • emergency services, including safe phones, food, transportation and shelter;
  • safety planning to think out what to do in case of emergency for whether you stay in or leave your home;
  • help to get a protection order;
  • information for yourself or someone you know;
  • counseling and support;
  • advocacy, including on money and housing issues; and
  • specialized support for immigrant, LGBTQ, and child survivors.

We are providing services remotely whenever possible, and are also available to meet in person when necessary.

Our offices are open to help with emergencies. We are closely following DPH and CDC guidelines to keep survivors and staff safe.

  • North Adams office: Monday through Friday, from 10 am to 4 pm.
  • Pittsfield office: Monday through Friday, 9 am to 5 pm.
  • Great Barrington: Monday through Friday, 9 am to 5 pm. (other times by appointment only)

 

No one deserves to be abused, raped or assaulted. Every hour of every day, Elizabeth Freeman Center provides lifesaving, life renewing help to survivors of domestic and sexual violence and to their families.

We offer free and confidential counseling, shelter, legal advocacy, safety planning, teen dating violence prevention education, a 24/7 hotline, and much more. Each year we reach over 5,000 people from almost every city, town and hamlet in Berkshire County and we know we are only scratching the surface.

We have offices in Pittsfield, North Adams, and Great Barrington, and our staff can meet people in safe locations almost anywhere in Berkshire County.

Call us for help – we will be here for you. Join us to help – we cannot do this work without you. We all deserve to be safe, wherever we go, however we look, whoever we are. To go to the website click here

 

Click here to return to the Main Menu.

Click here to go to Community Resources Section of the Main Menu.