Each week, interns focus on a different aspect of store operations while simultaneously participating in activities and projects that contribute to their professional and personal development. Follett’s interns are paid hourly, work Part-Time (15-20 hours per week), receive an employee discount on campus store purchases and must complete pre-employment background check process.

Summary of Position:As a member of the store operations team, you will perform a variety of responsibilities that will include, but are not limited to:

• Provide support to store leadership team while learning all aspects of store management, including course materials management, associate development, loss prevention, shipping and receiving, merchandising, and customer service.
• Offer outstanding customer service to internal and external customers.
• Work effectively in a team environment while demonstrating the ability to work independently.
• Prepare and present a defined special project to all levels of management.

Requirements:

• Currently enrolled at the College/University with an anticipated graduation between December 2016 – May 2018
• GPA of 3.0/4.0 or above
• All majors are welcome to apply; business related curriculum is preferred.
• Demonstrated leadership skills with the ability to identify and solve problems
• Strong computer proficiencies in Microsoft Word, Excel, Outlook and PowerPoint with the ability to efficiently learn new technologies.
• Excellent customer service acumen.
• Ability to multi-task in a fast paced environment.
• Superior verbal and written communication skills.
• Ability to work as part of a team and independently.
• Previous retail experience strongly preferred.