Temp to Hire – Pittsfield, MA – $25.00 hourly
Responsibilities:
- Experience with Windows 2003, 2008 and/or 2012 Windows 2008 server
- Extensive knowledge of Windows 2003 / 2008, Active Directory, and Exchange 2003 required
- Experience with HP server hardware, including part replacement, racking, and troubleshooting.
- Responds to end-user issues via face to face interaction, telephone, or escalated helpdesk tickets
- VMware and virtual technologies
- Diagnose and resolve technical hardware and software issues
- Gather information to determine the issue by evaluating and analyzing the symptoms
- Partners with other departments to provide technical assistance
- Identify priorities and redirect problems to appropriate resources
- Organize ideas and communicate appropriate messages
- Stay current with system information, changes and updates
- Handling all designated workstation installations and updates
Requirements:
- MCSE certification desired
- A+ Certification desired
- VMWARE experience
- Experience with Windows 2003, 2008 and/or 2012 Windows 2008 server
- Extensive knowledge of Windows 2003 / 2008, Active Directory, and Exchange 2003 required
- Experience with Windows OS, Microsoft Office, Internet browsers and Email clients
- Working knowledge of systems hardware, printers, scanners and other peripheral devices
- Strong communication and customer service skills with users to interpret and address their needs in an efficient and professional manner
- Experience providing IT technical support to senior leaders of an organization
- Highly developed analytical troubleshooting skills
- Able to multi-task, work independently with minimal supervision as well as within a team environment
Contact Holly Herrera at 253.448.9535 or email at Holly.Herrera@compucom.com