Part Time

Customer Service Representative

Career Development Center Berkshire Community College Career Services, Full Time, Part Time

Location: Lee, Massachusetts

Boyd Technologies is an ISO 9001 and ISO 13485 certified advanced flexible materials company providing material sourcing, technology development and precision converting services for global OEM partners. Boyd Technologies has an immediate opening for an enthusiastic Customer Service Representative to join our Sales team. The selected candidate will participate in a variety of office and administrative activities related to the fulfillment of sales orders and act as the central point of contact for all customer communication with the Company. The CSR will develop and enhance their professional skills in the growing medical device industry with an accessible senior leadership that is passionate about developing and investing the next generation of leaders.

Responsibilities:

  • Order entry and fulfilment; inputting appropriate customer related data into Boyd internal systems, and coordinating with internal resources to assist in scheduling and other logistics related to customer orders
  • Provide invoices, shipping confirmations, and all other records and reports to customers
  • Provide ongoing and timely support to sales managers, both regional and in-house
  • Respond to customer requests, inquiries, and problems with appropriate urgency and professionalism; problem solving on behalf of customers and acting as the voice of the customer
  • Complete pricing and part set up and changes in Boyd internal systems
  • Answer all incoming calls and direct to appropriate personnel

Qualifications:

  • Associates degree with two years related experience preferred
  • OR in lieu of degree, four or more years related experience
  • Able to execute responsibilities in accordance with prescribed business development procedures
  • Able to become proficient in The Company’s CRM and other software tools
  • Demonstrates effective and consistently professional and pleasant communication and interpersonal skills with internal personnel, vendors, prospects and customers
  • Developed abilities in problem solving, anticipating needs, taking initiative, follow through, prioritizing work, organization and working at a high level of detail

Boyd Technologies Provides:

  • A strong base and incentive compensation plan
  • Competitive Medical/Dental/Life/Disability/Retirement/Paid Time Off Benefits
  • A small, friendly, challenging and impactful work environment and responsibilities

Apply today for consideration for this immediate opening to careers@boydtech.com

Office Assistant

Career Development Center Part Time

This position will provide administrative support with day to day operations. Applicants must possess a keen sense of organization, have strong communication skills, and value work ethic. The right fit will be someone who enjoys working in an open-minded, busy atmosphere. Applicants must be adept at using Microsoft Office Suite.  Familiarity with Quick Books, WordPress, and/or Mr. Mover software is a plus, but not required.

Responsibilities:

  • Answering phones and emails
  • Scheduling estimates and jobs
  • Fielding basic customer questions/concerns
  • Filing and data entry
  • Social media and website maintenance

Applicants must be adept at using Microsoft Office Suite.  Familiarity with Quick Books, WordPress, and/or Mr. Mover software is a plus, but not required.

This is a seasonal part-time position offering 25-30 hours per week beginning in early May and ending in the autumn.

Compensation will be based on experience.

Please email resume to Olivia@connorsbros.com if interested.

Tech Support Analyst

Career Development Center Part Time

Temp to Hire – Pittsfield, MA – $25.00 hourly

Responsibilities:

  • Experience with Windows 2003, 2008 and/or 2012 Windows 2008 server
  • Extensive knowledge of Windows 2003 / 2008, Active Directory, and Exchange 2003 required
  • Experience with HP server hardware, including part replacement, racking, and troubleshooting.
  • Responds to end-user issues via face to face interaction, telephone, or escalated helpdesk tickets
  • VMware and virtual technologies
  • Diagnose and resolve technical hardware and software issues
  • Gather information to determine the issue by evaluating and analyzing the symptoms
  • Partners with other departments to provide technical assistance
  • Identify priorities and redirect problems to appropriate resources
  • Organize ideas and communicate appropriate messages
  • Stay current with system information, changes and updates
  • Handling all designated workstation installations and updates

Requirements:

  • MCSE certification desired
  • A+ Certification desired
  • VMWARE experience
  • Experience with Windows 2003, 2008 and/or 2012 Windows 2008 server
  • Extensive knowledge of Windows 2003 / 2008, Active Directory, and Exchange 2003 required
  • Experience with Windows OS, Microsoft Office, Internet browsers and Email clients
  • Working knowledge of systems hardware, printers, scanners and other peripheral devices
  • Strong communication and customer service skills with users to interpret and address their needs in an efficient and professional manner
  • Experience providing IT technical support to senior leaders of an organization
  • Highly developed analytical troubleshooting skills
  • Able to multi-task, work independently with minimal supervision as well as within a team environment

Contact Holly Herrera at 253.448.9535 or email at Holly.Herrera@compucom.com

Playground Leaders

Career Development Center Berkshire Community College Career Services, Part Time

The City of Pittsfield’s Recreation Department is seeking candidates to fill seasonal positions as Playground Leaders. The Playground Leaders are responsible for administering and supervising the summer playground program in their designated park. Responsibilities include: assuring adequate supplies and materials are available for program implementation, implementing a daily structured program, supervising and coexisting with program attendees, reporting problems or issues to the supervisor, preparing a year end program evaluation, attending program staff meetings, and trainings as directed by the supervisor. Leaders are also responsible for keeping the park grounds clean of all debris, and assisting in keeping the restrooms and storage areas clean and presentable.

Candidates must be capable of working outside (in sometimes inclement weather), moving freely through the park, and interacting with the program attendees. Must be capable of lifting/carrying 25 pounds.

To apply, please visit our careers page https://CityOfPittsfield.Hyrell.com