Full Time

Kitters – Full Time – North Adams – Crane & Co.

Career Development Center Full Time, Job Listings

Job Title: Kitter
# Positions: 2
Overview:

Crane is hiring! We’re looking for Kitters to join our Stationery team in the Inventory Control Department, based in North Adams, MA.  We look for bright, hard-working people who want to be a part of a world-class organization.  These positions are on the first shift (6:00 am to 2:30 pm) and second shift (2:30 pm – 11:00 pm).

Responsibilities:

  • Support requirements for fulfillment of orders
  • Pick and set up orders in accordance with requirements as stated in procedures
    • Social Stockroom:  Engraved and Thermography Orders
  • Line envelopes with regular liners (no tissue)
  • Imprint products
  • Ensure all short orders are fulfilled upon receipt of materials
  • Respond to urgent requests as appropriate
  • Pick stock and replenish stock so that no damage occurs to the materials and items are easily identified
  • Function well as a team member and willingly lend assistance as needed in support of other members, including assisting in other job functions and departments
  • Complete daily/weekly time allocation sheets and other appropriate departmental documentation
  • Provide superior customer service to all internal and external customers
  • Maintain a safe and clean work area conducive to creating a pleasant and efficient working environment
  • Demonstrate adherence to quality standards as set forth by management
  • Must be willing to move up through the lines of progression

Qualifications:

  • High School diploma or equivalent
  • Must be proficient in basic mathematics
  • Ability to read, write, keep neat and accurate records, and follow written and verbal instructions
  • Positive interaction and communication with supervisors, customers, and peers
  • Willingness and ability to expand knowledge and skills to develop the potential for advancement

Crane offers a competitive benefits package to full-time employees, including health, dental, vision, and life insurance, a 401k match and more. Qualified candidates are invited to apply via our careers page at www.careersatcrane.com.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Thermography Press Operators – Full Time – North Adams – Crane & Co.

Career Development Center Full Time, Job Listings

Job Title: Thermography Press Operator
# Positions: 2
Overview:

Crane is hiring! We’re looking for Thermography Press Operators to join our Stationery team, based in North Adams, MA.  This position is on the 2nd shift (2:30 p.m. – 11:00 p.m.).  We look for bright, hard-working people who want to be a part of a world-class organization.

Responsibilities:

  • Support requirements for thermography of daily production orders
  • Interpret instructions on all work orders requiring thermography
  • Preventative maintenance of press, i.e., oiling of press and brazier, grease press and daily cleaning
  • Must follow all proper start-up steps in daily operation
  • Press must be adjusted to attain proper and exact position on stock item and secured to assure that position remains consistent throughout the press run
  • Quality standards are met for color, position, clarity of image and all special instructions followed on work order
  • Must be able to maintain average productivity standards
  • Must be capable of doing a basic line-up
  • Must interact with other employees in a positive manner
  • Using positive locking device whenever maintenance or adjustments are being made, goggles when dispensing chemicals used in daily operation and maintenance.
  • Must be willing to work in any Company area or location as needed
  • Must be willing to work any shift and overtime as needed

Qualifications:

  • Minimum of High School Diploma or equivalent
  • Experience and background in operating, adjusting, or manipulating mechanical machinery or other similar equipment
  • Responsible for demonstrating a positive attitude and self-motivation, and developing and maintaining positive interaction and communication with customers, peer, subordinates, supervisors and captains
  • Must have good eyesight as well as the ability to distinguish full spectrum of colors

Crane offers a competitive benefits package to full-time employees, including health, dental, vision, and life insurance, a 401k match and more. Qualified candidates are invited to apply via our careers page at www.careersatcrane.com.

Fastenal Informer – Full Time

Career Development Center Full Time, Job Listings

Fastenal Informer

Our strong entrepreneurial culture will challenge you to…
• Manage your
own business
• Provide exceptional
customer service
• Foster new ideas
• Make decisions
• Create success
• Become a
company leader

A m b i t i o n • I n n o v a t i o n • I n t e g r i t y • T e a m w o r k

To view our opportunities go to
fastenal.com and click on careers
Fastenal is dedicated to Employment Equity
EOE Minorities/Females/Veterans/Disabled

Associate Claims Consultant – Guardian Life – Pittsfield OR Holyoke, MA –

Career Development Center Full Time, Job Listings


**Please note we are seeking talent for our Pittsfield, MA office and our Holyoke, MA office**

This position is responsible for the provision of expertise in helping to fulfill contractual commitments made to policyholders by demonstrating a cultural/philosophical foundation of expeditious evaluations and fact based claim decisions, while concentrating efforts on ensuring customer satisfaction of the highest level.

Responsibilities:
This position utilizes problem solving, analytical, written and verbal communication skills to ensure timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers.

Proactively develop and execute an appropriate plan of action for pending and ongoing disability claims assigned by utilizing, managing and directing appropriate resources.  Conduct timely and accurate benefit determination in accordance with policy provisions and regulatory and internal standards while providing sound customer service to all internal and external cost

verbal and written communication.

Contribute to continued enhancement of claim process, policies, procedures and systems.

Assist in the development and mentoring of Associate Claims Consultants and Claim Consultants.

Participate in various department projects.

 

Qualifications

 

Competencies/Skills:

  • Excellent verbal and written communication skills
  • Critical thinking and analytical skills
  • Demonstrated accountability and initiative for providing excellent customer service
  • Meets expectations for accuracy and quality of work
  • Must exhibit a positive attitude and remain in control during stressful situations
  • Demonstrated ability to organize, prioritize and manage multiple tasks within time expectations.
  • Demonstrated ability to remain adaptable and contribute to a work environment that seeks and recognizes continuous improvement
  • Demonstrated ability to interact with confidence while engaging in open discussions in an effort to build rapport with others
  • Demonstrated knowledge of disability products and services

Knowledge:

  • Sound knowledge of Berkshire’s products, administration and claims procedures a plus
  • Strong knowledge of PC Applications (including Microsoft Office, Cypress, etc.) 

Education and Experience:

  • Bachelor’s degree or equivalent work experience 
  • ALHC preferred 
  • Financial, medical, occupational and investigative experience  
  • Minimum of 1 year of experience in a disability claims environment or equivalent work experience required 

Other Requirements:

    • Occasional field travel
    • Please note that in addition to a current resume, the business will require a cover letter for consideration.
    • If hired for our Holyoke, MA office, you will be required to travel to Pittsfield, MA office for Claims training.

Company Overview:

The Guardian Life Insurance Company of America, currently ranked #245 on the Fortune 500, is the country’s fourth largest mutual insurer, with $5.8 billion in capital and $8 billion in total revenue in 2012. Guardian consistently scores high marks for financial strength from all four major credit rating agencies and enjoys a strong competitive position in each of its four major businesses: Individual Life, Group Insurance, Individual Disability and Retirement Solutions.

As a mutual company, Guardian is owned by its policyholders and the company’s 5,100 employees and 3,500 financial representatives are aligned with its mission to help individuals, families and small businesses achieve financial security and protection.

Guardian has earned a reputation for financial stability and an unwavering commitment to the long-term interests of its policyholders and customers. This commitment has provided a foundation for Guardian to continue to evolve and thrive for over 150 years.

#LI-GC1

 

Primary Location

: United States-Massachusetts-Berkshire Regional Office

https://guardian.taleo.net/careersection/gl_ex/jobdetail.ftl?job=14001612&lang=en

Guardian, Associate Claims & Policy Services Call Center Representative – Pittsfield, MA

Career Development Center Full Time, Job Listings
 

Responsibilities:

This position is responsible for providing excellent customer service that supports Berkshire’s and our customer’s standards for quality for all products administered by Berkshire and Guardian.

Creates the customer experience that builds loyalty and persistency by presenting our customer with high-quality tangible value-added services through a focus on attitude and accommodations of Berkshire and Guardian’s disability insurance products, services, company  operations and initiatives.

Supports Berkshire’s and our customer’s standards for service quality and time standards.  This primarily involves providing internal and external clients with courteous, prompt and accurate information relating to Berkshire’s and Guardian’s Disability Insurance products and services.

 

Serves the critical role of listening to customers and identifying needs, wants and expectations.

Provides consultation, guidance and problem resolution for fellow associates and to all internal and external customers as they relate to the various Claims and Policy Services functions and services.

 

Upholds quality assurance of associates through regular check-pointing of work.  This includes performing effective correspondence and process evaluations and providing constructive feedback to peers.

 

Performs additional assignments as required.

 

Demonstrated accountability and initiative for providing excellent customer service through demonstrated ability to listen, express empathy and concern

 

Meets expectations for accuracy and quality of work

 

Excellent verbal and written communication skills, both internal and external customer

 

Demonstrated ability to exercise good problem solving and judgment

 

Ability to become proficient with Berkshire systems (CLOAS, Tracking, Client Manger an GUI systems)

 

Must exhibit a positive attitude and remain in control during stressful situations

 

Demonstrated ability to organize, prioritize and manage multiple tasks within time expectations

 

Demonstrated ability to remain adaptable and contribute to a work environment that seeks and

recognizes continuous improvement

 

Demonstrates the confidence to take ownership and responsibility to follow-through on commitments with aim to exceed customer expectations

 

Willing to develop an expertise of disability products and services

 

Understands impact of work on the areas of the business

 

Understands how individual and unit goals support broader department and corporate goals

 

Practical knowledge of the Claims and Policy Services organization

 

 

Qualifications

 

Qualifications:

Education:

High School Diploma or Equivalent

Licensed registered agent a plus

 

Experience:

Customer Service and Insurance background preferred

 

Other:  

Bilingual in Spanish a plus

 

 

 

The Guardian Life Insurance Company of America, currently ranked #245 on the Fortune 500, is the country’s fourth largest mutual insurer with $6.1 billion in capital and $10.9 billion in total revenue in 2013. Guardian consistently scores high marks for financial strength from all four major credit rating agencies and enjoys a strong competitive position in each of its four major businesses: Individual Life, Group Insurance, Individual Disability and Retirement Solutions.

 

As a mutual company, Guardian is owned by its policyholders and the company’s 5,000 employees and 3,500 financial representatives are aligned with its mission to help individuals, families and small businesses achieve financial security and protection.

 

Guardian has earned a reputation for financial stability and an unwavering commitment to the long-term interests of its policyholders and customers. This commitment has provided a foundation for Guardian to continue to evolve and thrive for over 150 years.

 

Guardian states its aspiration in the following way: “To be the trusted mutual partner, delivering financial security how, when, and where our clients prefer.”

 

#LI-GC1

 

 

Primary Location

: United States-Massachusetts-Berkshire Regional Office

Job

: Customer Service/Client Support

Schedule

: Full-time

https://guardian.taleo.net/careersection/gl_ex/jobdetail.ftl?job=15000016&lang=en

 

Crane & Co. Process Control Technician

Career Development Center Full Time, Job Listings

January 19, 2015

Process Control Technician Grade 4.  We’re looking for a Process Control Technician to join our Currency Division, based in Dalton, MA. We look for bright, hard-working people who want to be a part of a world-class organization.

The Technician is responsible for assisting in all duties defined by Process Control / Technical Services Group. This includes: preventative maintenance, trouble calls, night calls, and assisting on project work in all areas of manufacturing. This will also include the installation, maintenance, and repair of process control equipment such as: Inspection systems, Equipment valves, Machine control systems, Flow meters, Security and Fire systems, HVAC Units, ITG hardware maintenance and support, and instrument field devices.

NOTE: Due to the critical nature of this position, candidates will be required to demonstrate job related skills by means of a practical and written exam.

Responsibilities:
• Respond to all duties assigned by Supervision
• Perform and assist in routine maintenance, upkeep, and calibration of process equipment
• Installation and calibration of new equipment and implementation of projects at the direction of project manager
• Diagnose problems and perform repairs on process control equipment
• Take a lead coverage position within a mill while directing other Technicians in support effort
• Direct, train and mentor other technicians in proper execution of installation and troubleshooting activities
• Must be willing and able to work at any Company location as needed
• Respond to off-hours call-ins, work any shift arrangement and overtime as needed
• Attend in-house and external training seminars
• Maintain positive interaction with co-workers, supervisors, engineers, customers, and contribute to team efforts
• Maintain a neat and orderly work area
• Assist in routine maintenance, upkeep, and calibration of process equipment
• Assist in diagnosing problems and perform repairs on process equipment
• Qualify and accept responsibilities of position lines of progression
• Must understand all information systems associated with the daily activities of the group

Qualifications:
• High school diploma or equivalent
• Competency in mathematics
• Must keep neat and accurate records and follow written, as well as verbal, instructions
• Possess good interpersonal communication skills along with the ability to work as a team
• Working knowledge of AC / DC circuitry
• Working knowledge and experience in electronic and electrical controls
• Ability to use and maintain all test equipment e.g. (multi-meters, scopes, pneumatic and electronic calibration devices)
• Ability to setup, operate and troubleshoot pneumatic and electronic instruments and sensing devices such as control valves, RTDs, load cells, level and pressure sensors
• Ability to access and understand PLC software applications
• Working knowledge in the design and implementation of PLC/HMI applications, steam flow, and HVAC systems
• Ability to develop operational and maintenance procedures
• Competent in the use of hand and power tools
• Experience in wiring, soldering, and copper pipe sweating
• Ability to read and understand technical manuals such as P&ID and schematics
• Must be able to be on the night call-in list independently within 6 months of starting date
• Computer literacy and the ability to use PC software including Windows XP, Word, Excel
• Ability to read and draw schematics
• Must possess and maintain a valid Driver’s License and possess own transportation
Desired Qualifications:
• Understanding of papermaking
• Working knowledge of steam flow and HVAC
• Working knowledge of rigging techniques
• Working knowledge of low-pressure gas systems and natural gas fired dryers
• Working knowledge AutoCAD drafting programs

Crane offers a competitive benefits package to full-time employees, including health, dental, vision, and life insurance, a 401k match and more. Qualified candidates are invited to apply via our careers page at www.careersatcrane.com.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.