Services group to be based from our Krofta location in Dalton, MA. If you possess strong electro-mechanical troubleshooting experience, enjoy working in a hands-on environment, and ability to engage frequent overnight travel, we invite you to apply. This is your opportunity to join a large growing company offering a competitive wage structure and benefits. to include:
- Company paid vacation & holidays;
- Medical, dental and vision insurance;
- Company paid cell phone & credit card;
- All tools & PPE and laptop provided.
Job Overview:
Our Krofta location manufactures, designs, engineers, and installs water and wastewater equipment systems globally. This position is primarily a “hands on role,” where you will be responsible for maintaining, operating, start-up of pilot trial wastewater treatment equipment within food & Beverage, manufacturing and pulp & paper industries. This will involve the completion of agreed upon contractual services and providing customers with problem solving support.
Location & Travel Information:
This position involves 75% overnight travel, involving 2-3 weeks away from home each month (work expenses covered by Nalco). Locations with primarily be within North America (US & Canada). Applicants with easy access to airports in Springfield, MA or Albany, NY will find this convenient for the travelling.
Main Responsibilities:
- Ensures safe execution and delivery of all service and operations;
- Perform general preventative maintenance on equipment;
- Collecting water samples & performing lab analysis to ensure equipment is running at optimal levels
- Perform set-up, Installation of pilot equipment to satisfy the needs of the customer;
- Conduct field surveys, creating installation checklists, providing rollout support services, etc.;
- Provide on-demand repair of customer water systems, installation, and of troubleshooting electrical systems (up to 120V);
- Oversee daily activity and workflow for fulfillment of tasks and responsibilities and achieving demands of projects
- Participate in design reviews, new application start-ups, and evaluations;
- Assist in evaluating products for serviceability, performance and reliability;
- Assess on-site field problems and operate required testing equipment to return systems to customer conformance;
- Develop productive relationships with our customers and document value provided to the customer whenever possible;
- Complete weekly/ monthly reports.
- Frequent overnight travel to customer sites throughout North America.
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Basic Qualifications:
- Associates degree related to Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.).
- 2+ years of experience in a Field Service role involving travel;
- 3+ years of experience with installation & commissioning of industrial equipment;
- 3+ years of experience in repair & troubleshooting electro-mechanical applications;
- Must possess a US Passport or have ability to obtain a US Passport;
- 75% overnight travel required to support assigned customer accounts;
- Must have a valid Driver’s License and acceptable Motor Vehicle Record;
- No immigration sponsorship offered for this role.
Preferred Qualifications:
- Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.)
- 5+ years of experience installation & commissioning of industrial equipment;
- 5+ years plumbing experience to include running plastic & copper pipe;
- Ability to interpret blueprints, wiring diagrams and electrical schematics;
- Licensed wastewater operator (current or expired);
- Prior experience working in a wastewater treatment plant;
- Working knowledge and/or direct experience with wastewater treatment systems;
- Knowledge or exposure to Allen-Bradley PLCs and SCADA;
- Experience with RO, UF, DI, Softening and control systems;
- Strong electro-mechanical aptitude;
- History of working in a field that required autonomy and self-motivation;
- 5+ years of repair, troubleshooting, electro-mechanical applications;
- Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems);
- Prior experience that demonstrates a strong work ethic and ability to multi-task. Engineering, Service
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Keywords: Engineering, Service and technical, Service Engineer, Service and Chemicals, Service jobs, Field Service, Service Engineering jobs