For Technical Help
Email: onlinehelp@berkshirecc.edu
Please include in your email:
- “Online Help” in the Subject line
- CC: your instructor’s email
- Full name
- Student ID number
- Phone number
- The course you are inquiring about
- A description of the problem you are having
Telephone: 413-499-4660 ext. 6501
If it is after hours, please leave a voice mail, with your name and phone number, and a brief description of your problem.
In Person: Drop by the BCC Main Campus Academic Computer Lab,
Room F-102/F-107
Computer Lab Hours:
Monday – Friday, 7:30 AM – 4:00 PM
Additional hours when evening and weekend credit classes are in session:
Monday – Thursday, 4:00 PM – 8:00 PM
Saturday, 9:00 AM – 2:00 PM
For Disability Services & Accommodations
http://www.berkshirecc.edu/DisabilityResourceCenter
For Academic Support Services
http://www.berkshirecc.edu/AcademicSupport
