Help

Forgotten Password Help

Email: onlinehelp@berkshirecc.edu

Please include in your email:

  • “Password Help” in the Subject line
  • Full name
  • Student ID number

Digital Commons Telephone: 413-236-2165 or 413-499-4660 ext. 6501

IT Help Desk Telephone: 413-236-3004

 

Login Help

Email: onlinehelp@berkshirecc.edu

Please include in your email:

  • “Login Help” in the Subject line
  • Full name
  • Student ID number
  • Phone number
  • What you need login help for: MyBCC, BCC email or Moodle

Digital Commons Telephone: 413-236-2165 or 413-499-4660 ext. 6501

IT Help Desk Telephone: 413-236-3004

 

Moodle Help

Email: onlinehelp@berkshirecc.edu

Please include in your email:

  • “Moodle Help” in the Subject line
  • CC: your instructor’s email
  • Full name
  • Student ID number
  • Phone number
  • The course you are inquiring about
  • A description of the problem you are having

Digital Commons Telephone: 413-236-2165

Telephone: 413-236-2160

If it is after hours, please leave a voice mail, with your name and phone number, and a brief description of your problem.

In Person: Drop by the Digital Commons located in the Jonathan Edwards Library.

Digital Commons Hours for the Fall and Spring Semester:

Monday – Friday, 8:00 AM – 4:00 PM

Additional hours when evening credit classes are in session:

Monday – Thursday, 4:00 PM – 7:00 PM

South County Center Computer Lab Hours:

Please call the South County Center at 413-528-4521 for hours.

 

For Disability Resource Center

https://www.berkshirecc.edu/academics/academic-support/disability-resource-center/

For Academic Support

https://www.berkshirecc.edu/academics/academic-support/

For Student Services

https://www.berkshirecc.edu/student-life/index.php

For Campus Services

https://www.berkshirecc.edu/about-bcc/campus-services/