BCC Career Services

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BCC Career Services

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Follett Corporation – One Temporary position – Full Time

Job Title: Temporary
Job Description: This position greets customers, assists customers with store inquiries, answers the phone and/or directs callers, tabulates purchases using the register for transactions. Use safe money handling procedures and secure transaction practices.
Greet customers and render assistance as necessary responding to inquiries of products and merchandise.

  • Answers phone and responds to inquiries or direct calls for appropriate resolution.
  • Operates cash register tabulating transactions, accepting payments, giving change, bagging purchases and processing employee or faculty discounts as appropriate. Starts up and shuts down register, trouble shoots, counts down register, perform cashier audits, etc. Balances the cash drawer including checks and the credit card receipts and student charge slips.
  • Observes safe money handling procedures and secure transaction practices when accepting cash payment, making change, accepting checks and credit card payments, and processing refunds/buybacks. Includes cashier integrity to safeguard register and drawer deposits.
  • Test EAS security system daily and approach customers who set off EAS system investigating alarms, resolving issue and logging EAS activations.
  • Receive, sort and open, as necessary, mail. May also take outgoing mail to mailbox or Post Office.
  • Carry and shelve merchandise inventory; may also pull and package merchandise for return to vendors. Straightens merchandise, stocks shelves, prices merchandise and may assist in setting up displays and signs. May be required to mop, vacuum, clean shelves and take out trash.
  • Ensure inventory controls tags are removed and/or replaced on merchandise according to company standards as applicable.
  • Pick, process and pack orders for shipping in accordance with Retail Store Operations
  • Fill in for other employees during absences, for breaks and lunches, and during periods of high volume.
  • May perform data entry or type simple correspondence including printing and system back-up.
  • Take inventory as needed and may have responsibility for ordering general merchandise items (snacks, beverages, newspapers, magazines, etc.).
  • May provide customer service/sales functions for special events (including but not limited to author signings, graduation and athletic events)
  • Perform other duties as assigned.
  • 0 – 12 months of previous retail or clerical experience preferred.
  • Strong customer service skills including effective communication.
  • Computer literacy.
  • Ability to prioritize and organize workload.

Tanglewood Public Representative, 12 positions, deadline March 1

Tanglewood Guide/Public Representative of the Boston Symphony Orchestra, Lenox, MA

The Management Office is looking for outgoing, energetic individuals to create a staff of twelve Guides/Public Representatives for the Boston Symphony Orchestra’s summer season at Tanglewood, located in the beautiful Berkshires. Work as a public representative for the BSO, interacting with patrons over the phone and in person. Provide information and assistance to the Tanglewood Public and help to ensure a positive experience for them. You will meet and greet the public, help orient them to the grounds and offer guidance to all public activities at Tanglewood. You will also perform backstage security duties during concerts and rehearsals, interacting with patrons and monitoring access to restricted areas. Benefits include access to all BSO and student concerts, rehearsals and various special events, as well as an inside perspective of BSO administrative operations across all levels and departments. Work closely with, and in support of, BSO management staff, and occasionally assist Guest Artists. Spend your summer in a picturesque setting and a friendly but serious work environment, surrounded by beautiful music.

Qualifications: Some knowledge of music or the music business (need not be restricted to classical genre); specific interest in arts administration is desirable. Must have excellent interpersonal skills; must balance assertiveness with a friendly, patient demeanor, and easily juggle multiple responsibilities. We are looking for staff members who enjoy working with people and who fluently and naturally express enthusiasm for Tanglewood and all it has to offer. Must work well with others as part of a team. Limited housing is available.

Dates of employment: Saturday, June 21 through Monday, August 25, 2014 (possible additional employment until Sunday August 31, 2014).

Application Deadline: March 1, 2014.

To apply, please click on URL:  https://home.eease.adp.com/recruit/?id=1136801

Customer Service Representative

Job Description:

Essential Duties
- Responsible for effective communication and follow through between clients and company on incoming project technical details.
- Inspect incoming clients supplied specimens and determine the required samples adhere to specified methods and protocols.
- Convey professionalism and technical competence with clients verbally and electronically on concerns with specimen deficiencies, clarification of test requirements and additional information required for the clients testing objectives.
- Knowledge of the resources available in researching specification for clients test requirements.
- Administrative duties; include but not limited to receiving/shipping samples, answering phones, scanning, proofing technical requirements, archive completed work and assist with technical requirements per standards.

Job Responsibilities
- Create Project Folders for adherence to requirements to both clients test request and specifications.
- Ensure clients supplied test specimens are inspected for adherence to test specifications and methods
- Create specimen preparation based on the clients requests and testing specification..
- Identify test materials with a unique Project Number
- Place the uniquely identified test materials into identified and appropriate storage locations for testing.
- Communicate relevant technical information requirements with the client concerning specimen deficiencies, clarification of requirements, and additional information required for testing requested.
- Supply the relevant technical information to Laboratory Personnel and subcontractors.
- Liaison with outsource service providers concerning requirements on test procedures, appropriate specimen requirements.
- Create Project schedules of testing based on the required specification and methods.
- Track test progress for projects to ensure all work is being performed and completed on schedule.
- Communicate and send necessary credit and payment requests to requestor based on Clients Credit Information.
- Provide the client with accurate information for pricing of requests and assist Sales in creating Quotes.
- Retain storage management.
- Create Cover Letters and final report email communications.


Qualifications / Experience
- Minimum 5 years Customer Service experience (plastic inspection & testing service a plus)
- High School Diploma or GED required and minimum of 5 years Equivalent work experience in Customer Service, Laboratory Testing or Plastic Industry. Prefer an Associate’s Degree in Chemistry, Engineering or Science
- Essential skills include computer literacy, typing, organization, excellent verbal and written communication skills, and ability to understand technical aspects of the testing requirements for communication with customers.
- Must be able to pass background check and drug screen.

Staff Assistant for a Williamstown Certified Public Accountant

Employment Period:  1/13/14 – 4/25/14

Estimated hours of Service:  8:00am – 5:00pm Monday thru Friday with a 1 hour lunch specified at 12:00pm, or 8:30am – 5:00pm Monday thru Friday with a ½ hour lunch specified at 12:00.

General Description of Duties:

  1. Heavy administrative duties to include the duties of front desk, answer phones, relay messages, meet & greet clients, post office pick-up and delivery and other miscellaneous duties as needed.
  2.  Scanning tax information to electronic file cabinet
  3. Data mining
  4. Power Point (preferred but not required) and Excel projects as needed.
  5. Processing tax returns
  6. Tax return preparation as needed

Confidentiality Agreement to be signed prior to employment.

Business dress code is required




Seasonal Team Members – Target

An inclusive, energetic culture. Incredible Opportunity. A community-focused company. And one of the most powerful brands in the world. You can expect a lot from a career at Target.



- Cheerful and helpful guest service skills

-Friendly and upbeat attitude


- Target merchendise discount

- Competitive pay

-Flexible scheduling

To Apply:

-Visit Target.com/careers, select hourly stores positions and search for the store city of  Hadley or zip code 01035

-Apply in person at the Employment Kiosks located near the front of any Target Store

Full time and seasonal positions: Okemo Resort/VT

Full-Time Year Round
The Internet Marketing Manager is responsible for coordinating and overseeing the development and design of Okemo Mountain Resort’s website including content development and implementation. Collaboration and communication with department heads is central to developing strategic online messaging, topical web pages, and e-commerce as well as consultation with the Information Technology department. Additional responsibilities include maintaining web updates for external websites, tracking web performance statistics and effectiveness of marketing campaigns, administer and manage Okemo’s blog, design and deliver internet banner ads, maintain and support relationships with third party vendors, maintenance of live cameras on the mountain, and work with the marketing team to develop an effective online marketing strategy. The ideal candidate will have working knowledge of HTML, CMS systems, Microsoft Word and Excel, PCI compliance, be adept at social media platforms such as Twitter, facebook, YouTube, Foursquare and Instagram, a strong understanding of social media trends, experience with video editing, photography and Photoshop software, as well as strong graphic design skills. Must have a valid driver’s license and the ability to travel for business, work weekends and holidays, and ski or snowboard at an advanced level. A Bachelor’s degree is required along with two years of related work experience and/or a recent college graduate with coursework in marketing-related fields. This is a full-time year-round position with benefits including 401k; Medical; Dental and Disability Insurance; Vacation/Sick/Personal Time; Flex Plan; Ski & Golf Resort Discounts and more!

Full-Time Year Round
The Marketing Coordinator is responsible for assisting with web, social media and customer relationship management projects, media/press based projects, snow report updates, print advertising, as well as coordination of ongoing projects with the advertising agency. This position has some on-hill duties including taking the “Photo of the Day.” Additional duties include survey coordination, car count responsibilities and attending consumer ski shows as needed. The ideal candidate will have a strong understanding of social media and internet best practices, knowledge of Microsoft Office programs, the ability to work in a fast paced environment, and have strong writing and communication skills. Must have a valid driver’s license and the ability to travel for business, work weekends and holidays, and ski or snowboard at an advanced level. Candidates must be able to access all areas of the mountain, in all types of terrain in varying weather conditions. A college degree or equivalent work experience required. This is a full-time year-round position with benefits including 401k; Medical; Dental and Disability Insurance; Vacation/Sick/Personal Time; Flex Plan; Ski & Golf Resort Discounts and more!

Full-Time Seasonal
Okemo Mountain Resort’s Manager In Training program was developed to expose candidates to ski industry operations including finance, human resources, resort services, marketing, hotel, golf, culinary services, on-snow services and more. This program is a unique opportunity for those interested in resort operations management and daily work includes a broad range of entry level to management level tasks, providing candidates with well-rounded experience throughout the course of the ski season. The ideal candidate will be a graduate of a business, resort, hotel, recreation or hospitality program who is looking for a great opportunity to sharpen their classroom skills in a live environment.  Candidates must possess a strong work ethic with excellent guest service skills, have a positive attitude, and be willing and flexible in order to learn the many facets of a resort business. The duration of this paid opportunity is approximately 8-10 months beginning in October, includes a rotation in several departments, and requires the ability to adapt to a changing work schedule and environment depending on the operation.  Weekends and holidays are required, as well as the ability to travel to the worksite. A valid driver’s license is required.  Applications must be accompanied by a resume and letters of reference from professors and past or current employers. Internal candidates must also submit a letter of recommendation from their current manager.

Full-Time Winter
The Sales Coordinator is involved with daily operations of the Group Sales Center including opening and closing procedures, ticketing and accurate payment collection and cash-out procedures. In addition, the coordinator will be responsible for inbound and outbound sales calls to secure group business, book and coordinate group lodging needs, and attend retail shows and club/corporate/group functions. Some day and overnight travel required. Experience required includes knowledge of accounting procedures including strong math skills, the ability to make quick and accurate decisions in a fast paced environment and a working knowledge of Microsoft Office. Knowledge of database management and lodging reservation systems a plus. 1 year of resort sales experience and a college degree in business or experience in a related sales field preferred. This position will begin in early-September and requires the ability to ski or snowboard at an advanced level.

Okemo Mountain Resort is looking for an organized and guest service-oriented individual to supervise the uniforms distribution and return process. Responsibilities include distribution and collection of uniforms, data entry, tracking of uniform shipments and inventory, engraving staff nametags, working closely with uniform manufacturers for the repair process, and ensuring uniforms are clean and in good condition. Supervisory requirements consist of the ability to motivate and manage staff, budgeting, training and scheduling. Previous experience with Microsoft Access and Excel helpful. Candidates must be able to lift, reach overhead, bend, walk on all terrain in all types of weather conditions, perform heavy lifting, access uniform storage areas, and work on a computer or phone for long periods of time. Previous experience with garments and upkeep, sales and distribution preferred. This position is a seasonal position with flexibility from approximately October to May, includes weekends and holidays and the ability to work early morning hours to meet the needs of staff.

Anne Parent

Human Resources Specialist

Okemo Mountain Resort

77 Okemo Ridge Rd.

Ludlow, VT  05149

Phone: (802) 228-1963

Fax: (802) 228-4558

Twitter: @okemojobs- New!

The Okemo Family: Passionate, Caring, Dedicated


JOB FAIR: Saturday, October 19, 2013

10:00 am to 3:00 pm

Clock Tower Base Lodge