Answering Service Operator

551 Fenn Street
PITTSFIELD, MA 01201

Phone: 413-442-1551
Fax: 413-443-5424
Website: www.berkshirecommunicators.com

Company Description:
BERKSHIRE COMMUNICATORS, INC. has been
serving the needs of Berkshire County and
surrounding areas
for over 70 years.

Our services include Answering Service, Call
Center Services, Inbound Telemarketing, Pagers,
Voice Mail, Order Taking via Telephone or
Internet, and Alarm Monitoring.

 
Job Description :
TELEMESSAGING OPERATOR
1.GENERAL: The following job description outlines the basic requirements and skills expected of a person employed as a Telephone Secretary by Berkshire Communicators, Inc. Job performance evaluations, raises and promotions will be based on these guidelines. The Telephone Secretary will be completely familiar with the operating policies of BCI and all the equipment he or she will be required to operate. The Telephone secretary will present themselves in the proper attire at their appointed time prepared to resume their shift. The Telephone Secretary shall report to the Supervising Operator for that shift or the Manager of Operations.

2. TAS:
A. Answer all calls as a professional telephone secretary exercising proper call control, unhurried and pleasant, while ensuring that the customer’s instructions are followed.
B. Take, store, give out, record, distribute and send to printers/faxes/e-mails/alpha pagers all messages from incoming calls and client changes, (accurately) to ensure proper names, places, events, and numbers are appropriately recorded and passed on.
C. Be able to remain professionally in control in crisis periods.
D. Provide prompt and Courteous service to both clients and their callers.
E. Be dependable and reliable.
F. Run reports as necessary.
G. Maintain office equipment.

3. ALARM MONITORING;
A. Answer alarms as expeditiously as possible taking care to provide the proper response.
B. Log all alarms and maintain alarm records
C. Maintain accurate alarm status follow-up to open or questionable alarms.

SECURITY/CONFIDENTIALITY;
A. Maintain building security admitting only authorized personnel.
b. Maintain customer confidentiality to ensure no information, what so ever, leaves the premise or is discussed with anyone off the premise.

5. REQUIREMENTS;
A. Minimum age 17
B. Ability to take and successfully pass BCI spelling and grammar test
C. Take and successfully pass a drug test
D. Possess good communications, and people skills
E. Be a team player
F. High School Graduate or GED
G. Sign a BCI privacy agreement
H. Ability to successfully pass a criminal background check

Requirements :

Answering service operator: Part time positions available. Shifts include nights, weekends and holidays. Flexibility is an essential requirement in order to meet the company’s needs. Additional hours filing in for vacations and sick/personal time are always available. Competitive wages and three weeks paid training.

Qualifications: Excellent spelling skills, familiarity with a keyboard, a pleasant, well modulated telephone voice, upbeat personality, and the ability to remain calm in a fast-paced environment. For more information please call (800) 367-7243 or stop by our office located at 551 Fenn Street in Pittsfield. Applicants will be required to complete and pass a spelling and grammar test. Candidates will be required to take a mandatory drug test.

Housekeeping and Assistance

Company Name: Silver Maple Farm
Location: Canaan, New York

Bed and Breakfast Inn at Silver Maple Farm in Canaan, New York is looking for housekeeping & assistance. Pleasant working environment. Work consists of helping to prepare house and rooms for incoming guests and will include making beds, vacuuming, dusting, cleaning the bathrooms (tub, shower, toilet, sink, and floor), and some light ironing of pillowcases and napkins. Shifts are usually anywhere from two to five hours. We have considerable flexibility with precise hours and days and will work with you to make a schedule around your classes that suits everyone.

We love our guests and strive to give them the best experience possible! All equipment and supplies are provided – all you need to bring is a friendly disposition, good attitude, and attention to detail. Must be dependable – we are looking for one person.

Our current needs vary between five (5) and twelve (12) hours a week, however, we may be able to sometimes offer you more hours, and take less if you have competing demands (ex. school work). The important thing is an eye for detail and a cooperative and friendly demeanor. Physically, you should have the ability to lift and push a vacuum, make beds, bend, and carry a basket of bed linens and towels.

Compensation is $13.00 per hour. This position is perfect for a student who has a little flexibility and is looking for part-time work.

If you are interested in the position, or have any questions, please email contact information to Info@SilverMapleFarm.com. Please include your full name and address, phone number, availability, and experience (or last job).

Baba Louie’s

Company Name: Baba Louie’s
Location: Great Barrington

Baba Louie’s a family owned restaurant where every meal we serve comes from the highest-quality ingredients

Great Barrington Baba Louie’s is looking for:

Like working in the restaurant industry? Do you consider yourself a foodie? Looking to work for a locally owned business? Than Baba Louie’s is the place to work.

We are looking for dishwashers, prep cooks for various shifts. Stop by and fill out an application or send your resume in today!

Job Type: Part-time

Interested in any of the positions stop in and fill out an application or call 413.442.8459 or email your resume to cara@babalouiespizza.com

Ugly’s Gluten Free Bakery

Company Name: Ugly’s
Location: Pittfield, MA

Ugly’s is a family owned business that prides its self in making a gluten free sourdough pizza crust

Ugly’s is looking for:

An assistant to our bakers, an assistant will help proof, shape and bake our gluten free pizza dough. Ensuring that all equipment is properly sanitized after use.

We are also looking for some to help brush off dough after baking, bag and package them for distribution. This person would also be responsible for making boxes and clean up.

Both position require ability to stand for 6+ hours per day.

We have a dedicated gluten free facility based in Pittsfield MA.

Job Type: Part-time

Interested in any of the positions please call 413.442.8459 or email your resume to cara@babalouiespizza.com

Canyon Ranch (September)

Company Name: Canyon Ranch
Location: Berkshire County

There are many, many opportunities available through Canyon Ranch, and they are as followed:

Busser (1) Full Time 40 hours, (1) Part Time 20 hours
Host/Hostess (1) Full Time 40
Café Server (1) Part Time 22 hours
Server (2) Part Time 30 hours, 17 hours
Cook (1) Part Time 32 hours
Cook II (1) Full Time 40 hours
Cook III (1) Full Time 40 hours
Pastry Cook (1) Part Time 23 hours
Custodian (3) Full Time 40 hours $500 sign on bonus
General Maintenance Tech (1) Full Time 40 hours
Clinical Nutrition Director (1) Full Time 40 hours
Acupuncturist (1) Part Time 32 hours
Exercise Physiologist (1) Full Time 32 hours
PBX Operator (1) Part Time 16 hours
Bellperson (1) On Call
Driver/Bellperson (1) Part Time 16 hours
Driver (1) On Call
Laundry Attendant (1) Full Time 40 hours
Program Advising Assistant (1) Full Time 40 hours
Spa Coordinator (1) Part Time 16 hours
Beauty Services Assistant (1) Part Time 8 hours
Fitness Instructor (1) Part Time 32 hours, 16 hours
Spa Attendant (Women) (1) Part Time 16 hours, (1) On Call
Massage Therapist (3) Full Time 28 hours (2) Part Time 21 hours, (1) Part Time 16 hours
Metaphysical Practitioner \Astrology (1) Part Time 12 hours
Nail Technician (1) Part Time 16 hours
Esthetician (1) Part Time 30 hours

If any of these opportunities interest you, or if you would like to see specific job requirements, please visit www.canyonranchjobs.com

Public Health Nurse

Company Name: City of Pittsfield
Location: Pittsfield, MA

The City of Pittsfield’s Public Health Department is seeking an experienced Temporary Public Health Nurse. The Public Health Nurse is directly responsible for initiating/implementing a comprehensive public health nursing program to protect the health & well-being of the community’s environs through public health promotion, health assessment, prevention of the spread of communicable disease, health maintenance,public health education, emergency planning, in collaboration with local public health service agencies and the state; and supports the functions of the Health Department with evidence based public health strategies. Provide technical support to local community agencies and the Board of Health. Perform all public health responsibilities as mandated by the Massachusetts Department of Public
Health and local regulations. The Public Health Nurse is required to keep abreast of new areas in public health that are continuously evolving and to provide departmental and community leadership for public health programs and services including emergency preparedness.

RESPONSIBILITIES:

  • Performs Public Nursing functions that require the exercise of independent judgment as well as the interpretation and application of public
    health and emergency practices, laws and regulations to frequently changing conditions, threats and public health problems
  • Provide case management for patients with communicable diseases and their contacts including identification of those at risk,
    administration of testing, education and referral for evaluation
  • Maintain communicable disease surveillance system through follow-up of disease reports and investigations, recognize and report trends,
    enforcement of isolating and quarantine regulations and control of out breaks
  • Determine etiology of communicable diseases and other community diseases affecting the public health of the community
  • Assess community public health needs utilizing surveillance data sources and develop an annual community public health outreach plan;
    work collaboratively with traditional and non-traditional partners to achieve public health goals
  • Plan, implement and evaluate immunization clinics for the general public and Pittsfield municipal employees
  • Oversee the mandates tuberculosis program for the City of Pittsfield
  • Act in the capacity as a Public Health Nurse Educator
  • Assist department staff in related functions such as inspections of camp health records, food-borne outbreak investigations, etc.
  •   Responsible for planning, collaboration, and implementation of emergency preparedness for the City of Pittsfield
  • Provide education and supervision to contracted per diem and volunteer nurses
  • Ensure coverage of nursing services for daily MAVEN surveillance and response, DOT coverage (home visits) and flu clinics
  • All other related public health nursing duties and responsibilities normally associated with this position and/or as required or assigned by
    the Director

 

QUALIFICATIONS:

  • Bachelor’s degree from an accredited nursing school and a minimum of one year experience in Public Health Nursing with an emphasis
    on Community Public Health Nursing or a nursing degree with a minimum of five years Community Public Health Nursing
  • Supervisory experience and leadership skills in the nursing field
  • Thorough knowledge of the objectives, principles and techniques of public health nursing practice
  • CPR & First Aid certification
  • Ability to establish and maintain effective working relationships with co-workers, other City Department, state & community agencies,
    medical personnel and the general public
  •   Knowledge of applicable federal, state and public health laws regulations
  • Must be able to maintain accurate medical records, including but not limited to, communicable diseases, incidence and causes and
    control of communicable diseases and make basic interpretation of disease trends
  • Knowledge of innovative and evidence-based disease prevention and control strategies
  • Proficient in computer programs (word, excel, access) and their utilization in daily work activities and ability to navigate state data
    management system
  •   Valid Massachusetts driver’s license and vehicle

Temporary position with possibility of permanent status at a future date
Part-time, 28 hours per week
$31.98 – $36.18 Hourly

Deadline to Apply: Tuesday, September 13, 2016
For full job description and to apply, please visit our careers page,
https://CityOfPittsfield.Hyrell.com