Administrative Assistant/Intake Coordinator – Part-Time (Berkshire Immigrant Center)

Career Development Center Part Time

Position Type: Part-Time

Center Description: The mission of the Berkshire Immigrant Center (BIC) is to assist individuals and families from more than 80 countries in making the economic, psychological and cultural adjustment to a new land, not only by meeting basic needs, but by helping them to become active participants in our community, as well as assist them in navigating the complex U.S. Immigration system.

Job Category: Human Services, Pittsfield, MA

Supervisor: Berkshire Immigrant Center Director

Hours: 20-hrs/week, Monday-Thursday, 8:45 a.m.-1:45 p.m.

Salary: Range based on experience

General Summary: 

  • Work with families/individuals seeking help; direct them to appropriate staff or program representative
  • Answer in-coming phone calls and schedule appointments
  • Provide secretarial/general support services associated with all services provided by Berkshire Immigrant Center
  • Assist with oral interpretation and document translation
  • Schedule client appointments, perform intake and collect fees
  • Data entry and maintenance of client database
  • Direct supervision of interns and volunteers

Responsibilities: 

  • Primarily responsible for secretarial/receptionist duties;
  • Maintaining filing systems, data entry, resource information and office supplies; and
  • Other duties as assigned

Qualifications:

  • Must live within 1-hour driving distance from Pittsfield, MA
  • Must be compassionate and welcoming to people from all backgrounds
  • Some relevant training beyond high school and a minimum of two years of office experience;
  • Must be fluent in English & Spanish, bi-Cultural preferred;
  • Good judgment with ability to maintain confidentiality and work independently;
  • Must possess strong computer skills (Microsoft Office)
  • Commitment to and ability to articulate agency mission;
  • Strong oral and written communication skills in Spanish & English
  • Excellent organizational capabilities
  • Ability to maintain a sense of humor and work productively with frequent interruptions
  • Valid Massachusetts drivers’ License

To Apply:

Please submit cover letter and resume to Brooke Mead, Executive Director of BIC, 67 East Street, Pittsfield, MA 01201 or e-mail to brooke@berkshireic.com
Interviews begin at the end of July and position will remain open until filled.

BERKSHIRE IMMIGRANT CENTER IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER, WITH A
LONGSTANDING COMMITMENT TO INCREASING THE DIVERSITY OF THE EMPLOYEE COMMUNITY